PRIVACY POLICY.

 

1. Introduction.

   1. EMMLIFE PTY LTD (The Company) has developed a policy to protect personal information in compliance with the Privacy Act 1988.

 

1. Information collection

   1. The type of information we may collect, and hold includes, but is not limited to:

      1. your name, email, telephone number.

      2. any credit card information used.

      3. any information provided in your interactions with us.

      4. Any provided emergency contact details for provided services.

   2. Any personal information may be collected from you directly when you provide your details to us E.g., via www.emmlife.com.au (The Website), any other registration form or through any other social media platform, for example Facebook.

 

1. Cookies

   1. The Website uses cookies to provide a better experience for visitors and customers, to monitor and analyse performance and to ensure the platform is secure and safe to use.

 

1. Overseas disclosure and third-party applications

   1. You may need to disclose your personal information to overseas and third-party applications like:

      1. overseas based encrypted and cloud storage.

      2. payment systems like Stripe and Square.

      3. social media platforms.

      4. anyone else to whom you authorise us to disclose it.

   2. Our Services may contain links to other websites or services. We are not responsible for such websites or services’ privacy practices. We encourage you to be aware when you leave our Services and to read the privacy statements of each website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked third-party websites and services.

 

1. Reasons for collecting data.

   1. We collect, hold, use and disclose your personal information for the following purposes:

      1. to provide and operate quality services.

      2. to be able to communicate with you in relation to any of the provided services.

      3. Provide any chosen communication (e.g., newsletters, updates, downloads)

      4. to help The Company manage our accounts and administrative services, including billing.

      5. to meet any compliance and administrative requirements for provision and recording attendance.

 

1. Access and correction of your data.

   1. You have a right to seek access to, correction or deletion of, the provided personal information shared with The Company. You can do this by contacting us via our website and/or email address.

   2. The Company has no access to personal data shared with third party applicants like payment systems.

 

1. Protection and sharing of your personal information.

   1. The Company and staff are required to respect and protect your privacy. We take all reasonable steps to protect your information from unauthorised access, modification, or disclosure. This includes:

      1. A secure electronic website provider.

      2. holding your information in a secure storage.

      3. limiting staff access to your information.

   2. Regardless of the measures and efforts taken by The Company, we cannot guarantee the absolute protection and security of your Personal Information, or any other information you upload, publish, or otherwise share with The Company.

   3. Please do not provide us or any third party with sensitive Personal Information of which you believe its disclosure could cause you substantial or irreparable harm.

 

1. Updates to the policy.

   1. The Company will review and update this Policy when necessary.

   2. Last Updated: August 08 2023
       

2. Contacting us.

   1. If you have any questions or complaints about privacy-related issues or wish to exercise any of your rights regarding the handling of your personal information by The Company, please contact us.

   2. If you are dissatisfied with our response, you may refer the matter to the OAIC:
      Website: https://www.oaic.gov.au/individuals/how-do-i-make-a-privacy-complaint

              Phone: 1300 363 992          Email: enquiries@oaic.gov.au